What Causes Dropped Calls?

Dropped Calls

There are over one billion smartphones in use today. That number is however expected to double within the next two years. With millions of people today relying on their smartphones to make calls, access email, message, for video chats, as well as shopping online, dropped calls can be a real cause of frustration among phone users. Mobile phones make it possible for us to stay connected, which is why dead zones, dropped calls, and poor phone reception is frustrating.

Dropped calls are among the biggest complaints among mobile phone users, in the UK. A study was conducted on the causes of dropped calls, which helped the researches determine that at least 72% of mobile phone users experience dropped calls at some point. At least 32% of these individuals experience this several times in a week. Such can be really frustrating and especially when you need to make an urgent call or send an email. Learning about dropped calls, what causes them, and how to fix this can however help you avoid them altogether.

Dropped Calls Explained 

There are several factors that can lead to dropped calls. These problems/factors can be categorised according to the local environment, carrier problems, and the specific phone. Examining all these factors in depth should help you understand this well.

  1. Cell Phone Tower Hand-Offs

Mobile phone carriers use cellular towers to transmit a signal to phones nearby. The network is made of cell towers that make it possible to have a signal as you move around town or wherever you are. Your phone connects to the nearest tower as you walk around – this includes when you are on call. You shouldn’t experience dropped calls for as long as the signal remains strong. Signal hand-off happens automatically and within a split second, one of the reasons you can stay on call while driving or walking.

Tower hand-offs will in most instances happen with no problem. This however doesn’t mean complications won’t occur during the handoff. Handoff problems mostly occur when there’s excess traffic from either of the cell towers, back-end software glitches, power outage, etc. While this may be the carrier’s fault, you should be able to make a call moments later.

  1. Distance From Cell Towers

Dead zones or an area with no deception is another reason for dropped calls. Among other factors, a dead zone may be as a result of cell towers too far apart creating an area with no coverage. Such distance between cell towers may be due to few inhabitants in the area. Such problems are however experienced in remote regions with very few users.

A good example of areas you will have trouble connecting to a network are rural areas in the UK. This is because there are not enough cell towers in place to boost signal coverage. Dead zones can also exist in populated areas as well. This can be due to poorly aligned towers, obstructions between towers such as hills, large buildings, trees, and mountains. You are also more likely to find a dead zone underground, i.e. basements, train lines, and underground parking garages.

  1. Construction Materials

Some elements in the local environment can cause dead zones as well. Most of this is seen with construction materials used today. Sheet metal roofs, wire mesh, some types of insulation, and reinforced concrete are some of the most common causes of signal degradation. Some of these elements, and particularly wire mesh, are notorious for causing signal degradation, which in most instances makes the signal to be too weak or cause some bits of data to be lost while in transit. Significant loss in data while making a call can lead to dropped calls even when your phone shows several signal bars.

  1. Damaged Equipment

Damaged equipment on your side can be a reason for dropped calls as well. This can be a broken mobile phone antenna if the phone’s roaming software is corrupt or too old, and if your phone doesn’t have enough charge to support signal reception. These are some of the issues with the phone that can cause poor reception, dropped calls, and data loss even when the signal is strong enough. Before complaining about poor signal coverage, check to see if your battery is running out, or if it is faulty in any way.

While several issues with your phone can be the reason you are getting frequent dropped calls, some location-related factors may be out of your control. The next section discusses some of the solutions for network problems and dropped calls.

Solutions For Signal Problems and Dropped Calls

Mobile Phone Signal Booster - MR UK

Have you been experiencing dropped calls in your office or house, but have a decent signal reception right outside the building? If you do, then chances are the building is blocking out much of the signal hence the dropped calls. As mentioned earlier, this can be as a result of the construction materials used for the building. In such an instance, a mobile phone signal booster can help fix the problem for good. The signal booster works by replicating network signal outside bringing it inside, thus giving you a strong signal sufficient to make calls and anything you do with the phone.

A phone signal booster is a device/system that uses a receiver to receive the signal outside, amplifies it, then re-transmits it to the areas with low signal coverage. In other words, this device helps increase reception in areas that initially had no reception at all. The only caveat with this device is that you need to install an antenna in an area with a good signal reception for it to work. This can be the rooftop or any other raised point of the house.

For more information on cell phone signal boosters, how they work, and the right system for your case, you can then read out the detailed guide on best mobile phone signal boosters in the UK. 

Before investing in a good mobile phone signal booster, consider eliminating other factors that contribute to dropped calls first. Check the condition of your phone first to ensure it isn’t the problem. If everyone else in the house or office has a decent connect, but you don’t, then chances are your phone is faulty and needs to be fixed. Have a qualified and experienced person diagnose the phone for network problems to see if it can be fixed. A good technician should be able to diagnose both the software and antenna before giving a solution for the same.

Dead zones and dropped calls can be frustrating for everyone. It gets even worse when attempting to make an important call, or have to spend time on hold. Finding a way to get around the weak signal and dropped calls is a welcome idea for almost everyone. If you have been dealing with dropped calls and weak signal reception for days, it may then be time you considered investing in a signal booster. These devices/systems come in handy and do help resolve the problem for good.

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